Thursday, June 9, 2011
Tough Job for the Staff
Remember that being a 'gatekeeper' for a busy practice isn't easy. Pressurized by patients on the one hand, and the doctor on the other a 'gatekeeper's job can be tough. For instance, whenever the doctor is 'running behind' it's usually the gatekeeper who (undeservedly) receives the nasty stares, and side remarks complaints.