This book presents effective tools for understanding conflict, negotiating differences, and creating a workable balance among those who deliver, receive, administer, and oversee health care. The book crafts a model for own work and that of the organization.
Author : Leonard J. Marcus, Barry C. Dorn, Phyllis B. Kritek, Velvet G. Miller and Janice B. Wyatt
Publishers : Jossey-Bass
No. Of Pages : 453
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