Tuesday, December 28, 2010

Speak out when you are made to wait too long!

While an occasional delay is unavoidable (since a medical emergency could require your doctor's immediate attention), if you are made to wait for an eternity each time, something is seriously wrong with the doctor's attitude towards patients. For any inordinate delay, the clinic staff should be courteous enough to provide an explanation, and, if needed, an alternative appointment. As an example of efficient patient management, if a doctor at the famous Mayo Clinic in the USA makes you wait for more than 30 minutes without an explanation, you can complain to the hospital manager who will rectify matters.

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