HELP TALKS - Dr.Sonal Motta On Psychological Problem Of Senior Citizens

This video is a talk by Dr.Sonal Motta at HELP on 9th September, 11. Topic "Psychological Problems Of Senior Citizens".Dr.Sonal Motta can be contacted at 9930099110.This is part of the HELP Talk series at HELP,Health Education Library for People, the worlds largest free patient education library www.healthlibrary.com

When you visit the clinic

Similarly, when you plan a visit to the clinic, the following points should be kept in mind.

1. Make sure you fix an appointment. Try to schedule it well in advance and call again to confirm it.
2. Try to reach the clinic on time, since the doctor's time (and yours!) is precious.
3. Make sure you have brought along all your records and documents.
4. Try to cooperate with the staff. For example, if the doctor is running late, rather than pepper them persistently with questions, read a book or magazine while waiting.
5. Try to learn the names of the staff members. If you treat them like VIPs, you'll be treated like one as well!

How to Make Your Doctor’s Receptionist Think You’re Terrific

If you're well organized and well prepared when you phone or visit your doctor's clinic, you'll win the respect and appreciation of the receptionist, which will make him that much more helpful in helping you get the best medical care. For example, when you telephone with regard to a medical problem, the following guidelines can be very useful:

1. Introduce yourself. State briefly (in one sentence) why you're calling. ('I've had fever of 101° for three days and I was wondering if there's something else I should be doing about it apart from taking Crocin). If you don't think your problem is serious enough to merit a visit to the doctor, say so.
2. Be prepared to answer the following questions (use prepared notes!): · What are the specific symptoms? · When (what day/what time) did the symptoms start? · What have you done for relief, if anything? (Refer to notes for names of any prescribed medication or over-the-counter medication you may have taken). · What is the main cause of your anxiety? How would you like to be helped?
3. Keep a pencil or pen and paper handy to take notes.

Appreciate the helpers

Thoughtful patients should therefore, make it a point to express appreciation to the doctor's gatekeeper, as well as to the doctor. Acknowledge that they have demanding jobs. Not only will this brighten their day (which is, in large part, filled with 'unrewarding' tasks), it will also increase the likelihood of their going the 'extra mile' for you when you need their services.