Let me give an example of a precise and useful telephone call: 'I am an asthma patient and have had increasing wheezing today. I am not coughing up any mucus. I am using my albuterol inhaler every three hours but it doesn't seem to work. Last year when I suffered a similar episode, the doctor gave me prednisone and it worked, but the prescription is a year old. What should I do now?
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Our focus areas now are:
1. encouraging health insurance companies to invest in patient education
2. advocating information therapy
3. setting up a national network of patient education centers
4. developing patient educational materials in Indian languages for the web